Junk Removal Questions and Answers
Estimates, what can go, how the county rules work in north Madison County, and how to get ready.
Estimates and Booking
How do I get an estimate?
Call, or fill in the estimate form with a short description and a few photos. The estimate is free and has no obligation.
What affects the price?
How much space the load takes in the truck, how heavy it is, and how hard it is to reach. Stairs, long carries and tight spaces add time.
Can I add items on the day?
Usually, yes. Point them out when the crew arrives and the price is adjusted for the extra space before loading.
When are you open?
Calls are taken from 9:30 a.m. to 5:30 p.m., seven days a week.
Are calls recorded?
Yes. Calls may be recorded, and a short announcement plays at the start of the call.
What Can Be Hauled
What items can you take?
Furniture, mattresses, appliances, exercise equipment, boxes and bagged clutter, shelving, rugs, outdoor furniture, playsets, yard debris and general household junk.
What can't go in the load?
Paint, fuel, oil, pesticides and household chemicals. Madison County residents can take those free of charge to the Household Hazardous Waste Facility in Huntsville.
Do you take refrigerators and freezers?
Yes. Empty the food first. If the appliance is still running, unplug it a day early so it can drain and dry.
Can you take a hot tub or shed?
Ask when you call. Some need to be taken apart first, and the estimate will say how that is handled.
Madison County Rules
Does the county pick up furniture?
Yes, through the monthly large-item pickup run by your commission district, up to about one pickup-bed of items per house. The cart service never takes furniture. See the District 1 large debris page or the District 4 page for Harvest.
Can contractor debris go out for county pickup?
No. Both District 1 and District 4 say they do not pick up debris generated by contractors. The contractor, or a hauler you hire, removes it.
Is there a landfill nearby?
District 1 runs a landfill at 385 Beth Road in New Market for its residents. It does not accept household garbage, propane tanks or chemicals. Check the county page for hours and limits.
Getting Ready
Do I need to move things to the curb?
No. Items are lifted out of whatever room, garage or outbuilding they are in.
How should I prepare?
Set aside anything you want kept, clear a path to the door, and let us know about stairs, gates or parking limits ahead of time.
Do I need to be there?
For work inside the home, yes. For items already outside, ask when you book.
Still Wondering?
Calls are taken 9:30 a.m. to 5:30 p.m., seven days a week, or add your question to the estimate form.